Psychiatric Billing Associates works with clients in several ways, depending upon the needs of the practice. If you currently use an EMR/EHR system, we can log into your medical records program and obtain the billing data via report. Depending on the program, we may also be able to bill directly from your software; this way all your data is in one system. Our staff is familiar with many of the popular programs including Theranest, Therapy Notes, Advanced MD, Azaela Health and Office Ally.
If you don’t use an EHR program and prefer to send paper records, we can received scanned files through our HIPAA compliant client portal. PBA’s in-house system is web-based and user friendly, offering clients full access to all accounting data and financial reports online. Our online system also offers a complimentary appointment scheduler which can be used to transmit the appointment data to us. It can also be used to set up automatic appointment reminder calls (or text messages/emails) to patients. There are no costs for software upgrades, maintenance or support fees.
For group practices, or when there is high claim volume, we recommend using our to transmit the basic billing information. Clients use the Scheduler to book appointments and PBA runs schedule reports to create claims from this information. The Scheduler is also helpful in recognizing problems with slow paying accounts or lapsed authorizations BEFORE you book the appointments. This automated system eliminates many hours you would otherwise spend preparing superbills, copying patient registration sheets, pulling files and preparing payment logs.
For solo practices with limited or no staff, PBA suggests using a billing log that requires a minimal amount of paperwork on the doctor's part. At the end of the billing cycle, simply send us the logsheet along with any insurance vouchers (eobs) and registration sheets for new patients. Within a week, PBA mails out insurance claims, patient bills and you receive monthly financial reports with patient balance information.
To help you get started, our computer support staff will teach your staff the basics: setting up and making appointments for new patients, tracking authorizations and recording copays.
Testimonials from Mental Health Professionals
As a psychologist with a busy private practice, I've been very pleased with Psychiatric Billing Associates, both for their financial effectiveness and their professional and...
Randee, working with you and (our account manager) Fran have been a really enjoyable experience for me. Starting my own practice was really stressful and...
