Services

Think of PBA as an extension of Your Office

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    Claims Processing

    Pre-billing - entering patient demographics and insurance information; checking that authorizations are on file; submitting claims electronically when possible; filing secondary claims or coordinating automatic crossovers.

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    Patient Billing

    Mailing out patient statements; responding to patient account inquiries on our toll-free line.  Sending out out a dunning letter and referring to a licensed collections agency, if approved by the client.

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    Payment Posting

    Entering payments and adjustments from insurance EOBs; posting patient copays.

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    Financial Reports

    Access over 30 reports about the financial health of your practice. Examples include insurance aging, patient aging, monthly and daily summaries, and reimbursement analysis for different payers.

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    Follow-up and Appeals

    Calling insurance companies to check on status of unpaid claims; refiling unpaid claims as needed; filing appeals.

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    Online Access to data

    Providers can check the status of unpaid claims, look up balances and run financial reports 24/7 through our on-line system. Convenient when you don’t have time to email or call the billing office with questions.

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    Verification of Benefits

    We call insurance companies to verify mental health benefits and eligibility BEFORE the patient is seen. We will confirm the amount of co-payment, deductible, maximum visits allowed per year, any authorization requirements and claims mailing address.

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    Practice Management Solutions

    Time and money saving solutions for your practice include on-line appointment calendar, credit card processing, an on-line patient payment portal, and appointment reminder calls/text messages.

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Happy Customers

Testimonials from Mental Health Professionals

I have been very satisfied with the services PBA has provided to us. We have many patients at our practice and sometimes it can be...

Clemson Behavioral Health, Clemson, SC

We ...(are) a private psychiatric practice with over 500 patients... (and) have been a client of PBA for about seven years. The knowledge of psychiatric...

Full Circle Health, Bronx, New York