We submit claims electronically; file secondary claims or coordinate automatic crossovers. If you have an in-house billing system (i.e. Therapy Notes, Theranest) we can sometimes bill directly from your software or export the data to ours.
Mailing out patient statements; responding to patient account inquiries on our toll-free line. Sending out out a dunning letter and referring to a licensed collections agency, if approved by the client.
Entering payments and adjustments from insurance EOBs/ERAs; posting patient copays.
Access over 30 reports about the financial health of your practice. Examples include insurance aging, patient aging, monthly and daily summaries, and reimbursement analysis for different payers.
Calling insurance companies to check on status of unpaid claims; refiling unpaid claims as needed; reviewing denials, and filing appeals.
Providers always have on-line access to check the status of unpaid claims, look up balances and run financial reports 24/7. Convenient when you don’t have time to email or call the billing office with questions.
We call insurance companies to verify mental health benefits and eligibility BEFORE the patient is seen. We will confirm the amount of co-payment, deductible, maximum visits allowed per year, any authorization requirements and claims mailing address.
Time and money saving solutions for your practice include on-line appointment calendar and appointment reminder calls/text messages.
Testimonials from Mental Health Professionals
Randee, working with you and (our account manager) Fran have been a really enjoyable experience for me. Starting my own practice was really stressful and...
We ...(are) a private psychiatric practice with over 500 patients... (and) have been a client of PBA for about seven years. The knowledge of psychiatric...